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| Billing
system deprives right to communicate
MISA Zimbabwe has decried the situation in which several
subscribers with mobile phone service providers are inconvenienced
as they fail to phone or replenish their accounts after the service
providers switched their payment system from Zimbabwe dollars to
a new foreign currency payment system.
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new payment system has seen mobile phone service providers charging
in United States dollars after being granted foreign currency licenses
by the Reserve Bank of Zimbabwe. The new system will adversely
affect the communication needs of the majority of Zimbabweans who
are already struggling to make ends meet in a hyperinflationary
environment which has spawned untold economic hardships on the
populace.
MISA Zimbabwe noted with great concern that the latest development
comes in the wake of the appalling state of fixed and mobile telephone
networks in Zimbabwe which has seen subscribers failing to communicate
as and when they desire despite the high tariff charges.
MISA-Zimbabwe shared the concerns of subscribers who said they
will not be able to afford the new payment mode as the little foreign
currency they can lay their hands on is reserved for basic commodities
which are now being sold in foreign currency by most retail outlets.
While supermarkets and other service providers are now charging
in foreign currency, the majority of workers are still being paid
in the ever increasingly valueless Zimbabwean dollar.
MISA Zimbabwe reiterated its earlier concern that the state of
affairs in the telecommunications industry is a serious impediment
on the right of the people of Zimbabwe to communicate; as well
as their right to freedom of expression as guaranteed in Article
9 of the African Charter on Human and People’s Rights. This
right includes the ability and access to usage of tools of communication
such as the Internet, fixed telephones and mobile telephone networks.
Source: MISA Zimbabwe
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