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MISA-Zimbabwe
statement on the State of the telecommunications sector in
Zimbabwe
MISA Zimbabwe notes with great concern the appalling state
of fixed and mobile telephone networks in Zimbabwe.
The sole fixed telephone network, run by the state owned
TelOne, is in an appalling state of affairs with erratic
coverage in the urban areas and is virtually non-existent
in the rural areas. This has inadvertently led to a major
increase in the use of mobile telephones by the majority
of Zimbabweans from all socio-economic and geographic
backgrounds. The three mobile telephone networks, (Econet
Wireless,
Telecel, and the state owned Net One,) have, however,
failed to cope
with the market demand for their services in Zimbabwe’s
hyperinflationary environment.
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On November 6, 2008, Econet Wireless published
a statement published in the local print media withdrawing its
contract line services for clients under the Business Partna
scheme as of November 10, 2008, a move which has left thousands
of Zimbabweans deprived of their right to communicate. Other
mobile service providers and affiliate service companies, in
tandem with Econet Wireless, have increased tariffs, with the
average cost of a text message having risen from approximately
ZW$1000 to at least ZW20 000, an increase of 2000%.
It is MISA Zimbabwe’s considered position that this state
of affairs in the telecommunications industry is a serious impediment
on the right of the people of Zimbabwe to communicate; as well
as their right to freedom of expression as guaranteed in Article
9 of the African Charter on Human and People’s Rights.
This right includes the ability and access to usage of tools
of communication such as the internet, fixed telephones and mobile
telephone networks by ordinary people, as emphasized by the World
Summit on Information Societies (WSIS) held in Tunis, Tunisia
2005.
In light of these universally accepted principles, MISA Zimbabwe
urges the fixed and mobile telephone service providers as well
as the Postal and Telecommunications Regulatory Authority of
Zimbabwe (POTRAZ) to act with the full understanding that communication
is a human right and not a privilege.
We also emphasize to the same that whilst the Zimbabwe national
economy remains unpredictable, telecommunications remain a key
pillars of freedom of expression and access to information the
world over. To therefore unilaterally increase tariffs without
consulting members of the public or carrying out publicized surveys
of the importance of communication to the people of Zimbabwe
in times of social and economic strife is to act in contradiction
with Article 19 of the Universal Declaration of Human Rights
and to ignore the WSIS principles established under the auspices
of the International Telecommunications Union which outline that
all forms of communication, especially ICT’s, must be geared
towards meeting the Millennium Development Goals.
MISA Zimbabwe urges all of the fixed and mobile telephone network
providers to reconsider their position, if they are to be considered
corporations with an understanding of corporate social responsibility.
Ends
For more information please contact:
The Assistant Programmes Officer
Koliwe Nyoni
Media Institute of Southern Africa- Zimbabwe Chapter
84 McChlery Avenue
Eastlea
Harare
Alternative email: koliwe@misazim.co.zw
Website: www.misazim.co.zw
Telefax:+263 4 776165/746838
Mobile:+263 11 639 682/+263 91 3 020 577
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